What is Speednet Scotland Broadband ?
Our wireless links are transmitted through these local access points and is received through a reciever module, which is mounted to a suitable high point on your property.
Once an access point has been positioned in a community, it provides homes and businesses with a reliable connection to the internet with speeds of up to 40Mb.
What broadband speeds can we deliver ?
Can we reach your area ?
What are "down" and "up" speeds ?
What is our installation charge
Please note that if you cancel your service and then wish to reconnect, there is a £75 plus VAT reconnection fee.
Who carries out the installation and how long does it take ?
Do I need a large antenna or unsightly dish on the side of my property ?
Do you provide email addresses ?
Do you provide a wireless router as part of the install ?
Is there a limitation on downloads ?
Can I use my games console with Speednet Scotland broadband ?
How does Speednet Scotland compare with other technologies ?
What equipment do I need to subscribe ?
Our Broadband subscriber module takes a standard network cable (RJ45) which you can plug straight into your PC or network router. We supply you with all network cable.
What are your levels of support like ?
What happens if there is a fault out of business hours ?
Do you charge a call out fee if there is a problem ?
What is the latency with the equipment we use ?
What is the power output of the receiver ?
What frequencies do our systems operate on ?
What sort of cable will be used ?
Where is client data stored ?
Is data encrypted over the system ?
Require assistance ? Contact us free on 08000 124298 or by email firstname.lastname@example.org
Sales, customer services & technical operations Mon/Fri – 9am/5pm
Out of business hours our services are monitored remotely
Additionally our automated secondary systems conduct checks every 30 minutes.
Our technicians are contactable out with business hours online via email or the website.