What is Speednet Scotland Broadband ?
Our wireless links are transmitted through these local access points and is received through a reciever module, which is mounted to a suitable high point on your property.
Once an access point has been positioned in a community, it provides homes and businesses with a reliable connection to the internet with speeds of up to 20Mb.
What broadband speeds can we deliver ?
Can we reach your area ?
What are "down" and "up" speeds ?
What is our installation charge
Please note that if you cancel your service and then wish to reconnect, there is a £75 plus VAT reconnection fee.
Who carries out the installation and how long does it take ?
Do I need a large antenna or unsightly dish on the side of my property ?
Do you provide email addresses ?
Do you provide a wireless router as part of the install ?
Is there a limitation on downloads ?
Can I use my games console with Speednet Scotland broadband ?
How does Speednet Scotland compare with other technologies ?
What equipment do I need to subscribe ?
Our Broadband subscriber module takes a standard network cable (RJ45) which you can plug straight into your PC or network router. We supply you with all network cable.
What are your levels of support like ?
What happens if there is a fault out of business hours ?
Do you charge a call out fee if there is a problem ?
What is the latency with the equipment we use ?
What is the power output of the receiver ?
What frequencies do our systems operate on ?
What sort of cable will be used ?
Where is client data stored ?
Is data encrypted over the system ?
Require assistance ? Contact us free on 08000 124298 or by email firstname.lastname@example.org
Sales, customer services & technical operations Mon/Fri – 9am/5pm
Out of business hours our services are monitored remotely 24 hours a day by core network engineers.
Additionally our automated secondary systems conduct checks every 30 minutes.
Our technicians are contactable out with business hours online via email or the website.