This policy should be read in conjunction with the current version of the terms and conditions of service.
Please read this policy carefully. Speednet operates this policy in order to conduct its business in a responsible manner to enable it to provide as uninterrupted and seamless a service to its customers as is reasonably practical. Speednet reserves the right to suspend or cancel a customer’s access to any or all services provided by the Company should we decide that the service has been inappropriately used. Speednet reserves the right to modify this policy at any time. The current version of this policy will be posted on www.speednetscotland.net and it is the customer’s responsibility to ensure their awareness of any changes made to this policy.
1a. The customer shall use the specified service provided under the terms of their contract with Speednet for the purposes of gaining access to the Internet or the services thereafter.
b. The Services may not be used to send or receive any material which is offensive, abusive, indecent, obscene or menacing; or in breach or confidence, copyright, privacy or any other rights, or to knowingly send or receive any material, including computer viruses or pornography, which transgresses any laws of the United Kingdom, whether Civil or Criminal.
2. Speednet operates an unlimited use policy for Internet access. In rare cases, Speednet may find a customer to be using the Internet resources to such an extent that they may jeopardise Internet performance for other customers (I.e running of highband width servers, streaming audio video,online gaming etc, without the written permisson of Speednet, not excluding P2P software). In this instance Speednet reserves the right to suspend the user’s service immediately &/or require them to upgrade to a higher service tier. This will only be implemented in extreme circumstances and is intended to prevent excessive
use of the resource
3a. The user may not intercept or monitor wireless network traffic.
b. The user may not attempt, establish or facilitate unauthorised access to the network, resources or machines without the prior unequivocal consent of the lawful owner of that machine, resource or network.
4a. Using the Services to transmit unsolicited bulk email is prohibited. Activities that have the effect of facilitating unsolicited bulk email whether or not that email is commercial in nature are also prohibited. The precise definition of ‘bulk’ is at the sole discretion of Speednet recipients must always be provided with the means by which they can easily remove themselves from mailing lists should they no longer wish to receive further information.
b. Using Speednet to engage in activities that violate the terms of service of any other Internet or online service provider is prohibited.
c. Falsifying addressing information or otherwise modifying headers to conceal the sender’s or recipient’s identity, for the purpose of circumventing these terms and conditions, is strictly prohibited.
We are proud to have built up excellent working relationships with all our associates.
Award winning wireless technology & engineering excellence since 2004.
Our localised customer service care is what sets us apart.
Our resilience protocols ensure maximum uptime.